Privacy Policy
Privacy Policy
Effective Date: November 15, 2025
Last Updated: November 15, 2025
Introduction
Welcome to Aylen Adventures. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aylenadventures.com, use our services, or interact with us through social media.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you disagree with our policies and practices, please do not use our services.
Information We Collect
Personal Information You Provide to Us
We may collect personal information that you voluntarily provide to us when you:
Fill out forms on our website (contact forms, booking inquiries, newsletter sign-ups)
Request our free downloadable resources (such as our Ultimate Family Packing Checklist)
Book a consultation or travel services
Subscribe to our email newsletter
Contact us via email, phone, or social media
Participate in surveys or promotions
The personal information we may collect includes:
Contact Information: Name, email address, phone number, mailing address
Travel Preferences: Destination interests, travel dates, budget range, family size, vacation preferences
Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
Communication Records: Correspondence with us via email, phone, or other channels
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
Log Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze website traffic
Analytics Information: Data collected through Google Analytics and similar services to understand how visitors use our site
Information from Third Parties
We may receive information about you from third parties, such as:
Social Media Platforms: When you interact with us on Facebook, Instagram, TikTok, or other social media platforms.
Travel Suppliers: Hotels, cruise lines, airlines, and tour operators when booking travel on your behalf.
Marketing Partners: Information from advertising platforms like Facebook Ads and Google Ads.
How We Use Your Information
We use the information we collect for the following purposes:
To Provide Our Services
Process and fulfill travel bookings and reservations
Communicate with you about your travel plans
Provide customer support and respond to your inquiries
Send booking confirmations, itineraries, and travel updates
For Marketing and Communication
Send you our email newsletter with travel tips, deals, and inspiration (you can unsubscribe anytime)
Deliver promotional materials and special offers that may interest you
Provide you with free resources like our packing checklist
Send personalized recommendations based on your travel preferences
To Improve Our Services
Analyze website usage to improve our site and services
Conduct research and analysis to better understand our clients' needs
Test new features and functionality
Monitor and analyze trends and usage patterns
For Legal and Business Purposes
Comply with legal obligations and respond to legal requests
Protect our rights, privacy, safety, and property
Enforce our terms and conditions
Prevent fraud and maintain security
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
With Your Consent
We will share your information when you explicitly authorize us to do so.
With Service Providers
We work with trusted third-party service providers who assist us in operating our business, including:
Email Marketing Services: Mailchimp (for newsletters and automated email sequences)
Website Hosting: Squarespace (for website hosting and maintenance)
Analytics Services: Google Analytics (to understand website traffic)
Payment Processors: Secure third-party payment processors for handling transactions
Customer Relationship Management: Tools to manage client relationships and bookings
These service providers have access to your information only to perform services on our behalf and are obligated to protect your information.
With Travel Suppliers
When you book travel through us, we share the necessary information with:
Hotels, resorts, and vacation rental providers
Cruise lines and airlines
Tour operators and activity providers
Travel insurance companies
Ground transportation services
This information is necessary to complete your bookings and provide you with travel services.
For Legal Reasons
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).
In Business Transfers
If Aylen Adventures is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us recognize your browser and capture certain information.
How We Use Cookies
We use cookies and similar technologies to:
Remember your preferences and settings
Understand how you use our website
Improve website functionality and performance
Deliver targeted advertising on other platforms
Analyze traffic and user behavior
Types of Cookies We Use
Essential Cookies: Required for the website to function properly (e.g., security, session management)
Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance (e.g., Facebook Pixel)
Preference Cookies: Remember your choices and preferences for a better experience
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling cookies may affect the functionality of our website.
To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout
Email Marketing and Communications
Newsletter Subscriptions
When you subscribe to our email newsletter or download free resources, you consent to receive marketing emails from us. These may include:
Travel tips and destination inspiration
Special offers and deals
Updates about our services
Free resources and guides
How to Unsubscribe
You can unsubscribe from our marketing emails at any time by:
Clicking the "Unsubscribe" link at the bottom of any email
Replying to any email with "UNSUBSCRIBE" in the subject line
Contacting us directly at [your email]
Please note: Even if you unsubscribe from marketing emails, we may still send you transactional emails related to your bookings and services.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:
Secure Socket Layer (SSL) encryption for data transmission
Secure servers and databases
Regular security assessments and updates
Limited access to personal information (only authorized personnel)
Password protection and authentication measures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements
Provide ongoing services you've requested
When your information is no longer needed, we will securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Correction
You can request that we correct inaccurate or incomplete information.
Right to Deletion
You can request that we delete your personal information (subject to legal obligations).
Right to Restrict Processing
You can request that we limit how we use your information.
Right to Data Portability
You can request a copy of your information in a structured, commonly used format.
Right to Object
You have the right to object to our processing of your information for marketing purposes.
Right to Withdraw Consent
If we process your information based on consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
Third-Party Links
Our website and communications may contain links to third-party websites, including:
Travel supplier websites (hotels, airlines, cruise lines)
Social media platforms
Partner websites and resources
We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: What personal information we collect, use, disclose, and sell
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, contact us at [your email].
European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Our legal basis for processing your information includes:
Consent: You have given explicit consent for specific purposes
Contract Performance: Processing is necessary to fulfill our services to you
Legal Obligation: Processing is required by law
Legitimate Interests: Processing is necessary for our business operations
To exercise your GDPR rights, contact us at [your email].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
Update the "Last Updated" date at the top of this policy
Notify you via email or website notice if changes are significant
Obtain your consent if required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Aylen Adventures
Email: travel@aylenadventures.com
Phone: +1(561)-856-2649
Address: 1334 Brian Way, West Palm Beach, FL 33417
Website: www.aylenadventures.com
Response Time: We will respond to your inquiry within 30 days.
Consent
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with this policy, please do not use our services.
Thank you for trusting Aylen Adventures with your travel planning needs. Your privacy and trust are of the utmost importance to us.
This Privacy Policy was last updated on November 15, 2025.